Setting up your email

From Spiffy Stores Knowledge Base

Jump to: navigation, search

Contents

How to set up your Spiffy Stores email

Once your domain name has been redelegated to the Spiffy Stores servers, there are three ways you can use your email accounts. You can either;

  1. Forward your email to another email address and/or
  2. Store your email on the Spiffy Stores servers, and access it using your email program or
  3. Use Google Apps (Gmail) to manage your email


Option 1: Forwarding your email to another email address

The advantage of using email forwards is that you don't have to change any of your computer's configuration in order to use an email address that matches your stores' domain.

To forward your email, please follow the instructions below

  1. Log in to your Spiffy Toolbox.
  2. Go to the "Preferences -> Email accounts" section.
  3. Click the link that says "I would like to add a new Email Account…".
  4. Type in the the email address that you want to set up. Note that if you have any domain names assigned to your account, you will see a section for "Alias Email Addresses". You can't edit an alias, it's simply the same email box "aliased" so it appears to be on your domain when you send email to people. The "Email alias" shows you what email addresses you can use in your email program, as detailed in the How to set up your email program section of this knowledge base.
  5. Tick the box next to "Mail Forward".
  6. Type in the email address/es you want to forward your mail to (such as your_name@gmail.com). You can't forward your email to the email address you are currently creating.
  7. Click the "Add email account" button to save.

You can also set up the account as a mailbox by ticking the box next to "Mailbox". This will result in mail being stored on the server, so please ensure that you also set up an email program to retrieve mail from the server.

Note: If you already have an account set up for the email address you're setting up, you will need to delete it first. This will result in any mail that is currently stored on the server being deleted.

Option 2: Using Google Apps (Gmail)

The advantage of Gmail is that you have a large amount of storage that you can access on multiple devices at the same time. You're also able to use your own domain to handle your email... making you look more professional.

To set up Google Apps, you will need to sign up for a Google Apps account at http://www.google.com/apps/business‎

Google provide their own instructions on setting up Gmail for business at https://support.google.com/a/answer/172171 . To make setup easy, follow the instructions below, and then sign up for your Gmail business account.

  1. Log in to your Spiffy Toolbox
  2. Go to the "Preferences -> Email accounts" section
  3. Remove any email accounts that you have set up
  4. In the section on the bottom right of the screen titled "Switch to Google Apps, click the link that says "Enable Google Apps for Business".
  5. Any DNS records that Google have requested have now been set up, so you can now sign up for a Google Apps account at http://www.google.com/apps/business

NOTE: Your domain name will need to be delegated to the Spiffy Stores name servers for this to work. See Option 1 at DNS & Domains

Verifying your domain in Google Apps

If you need to verify your domain name, you will need to select the "Add a <meta> tag to your website" option. When you have your meta tag, follow the instructions below;

Log in to your Spiffy Toolbox, and go to the "Theme editor" section.

Google-webmaster-2-large.png

In the theme editor, click on the "Theme.liquid" file to edit it.

Google-webmaster-3-large.png

Paste the meta tag that Google provided you with immediately after the <head> tag, and then click the save button.

Google-webmaster-4-large.png

Back in Google Apps admin, click "Verify domain and email setup" or "Verify". This prompts Google to check for the meta tag on your website's homepage. After they find the tag, they'll activate service for your domain.

Google's instructions for verifying your domain using the meta tag option can be found at https://support.google.com/a/answer/186017

Option 3: Setting Up Email Boxes

The advantage of using email boxes is that you can then send email using your store email address. Emails are delivered to recipients with your store domain in the "from" field.

To set up a mailbox, please follow the instructions below

  1. Log in to your Spiffy Toolbox.
  2. Go to the "Preferences -> Email accounts" section.
  3. Click the link that says "I would like to add a new Email Account…".
  4. Type in the the email address that you want to set up. Note that if you have any domain names assigned to your account, you will see a section for "Alias Email Addresses". You can't edit an alias, it's simply the same email box "aliased" so it appears to be on your domain when you send email to people. The "Email alias" shows you what email addresses you can use in your email program, as detailed in the How to set up your email program section of this knowledge base.
  5. Tick the box next to "Mailbox".
  6. Type in the password that you want to use for this mailbox. Please ensure that this password has at least 7 characters and has at least 1 number and 1 special character in it.
  7. Re-type your password in the "Confirm Password" box.
  8. Click the "Add email account" button to save.

It's a lot better in the long run to set up your email program using POP3 to access your mail, as it automatically removes it from the server and stores it on your computer... allowing you to keep hold of any important emails. Each mailbox you set up has a 100MB quota, so it makes sense to do this. You can find instructions on how to configure your email program below.


What is an Alias Email Address?

When you create a Mailbox or a Forward, it also works for any domain names you add to your store.

For this example, imagine your store address is mystore.spiffystores.com and you create a mailbox or forward for info@mystore.spiffystores.com

  1. If you add the domain name "mydomain.com", you can also receive email sent to info@mydomain.com in the info@mystore.spiffystores.com mailbox, because the email alias info@mydomain.com is also created.
  2. If you add another domain name "bluewidgets.com.au", you can also receive email sent to info@bluewidgets.com.au in the info@mystore.spiffystores.com mailbox, because the email alias info@bluewidgets.com.au is also created.

Instructions for Accessing your Webmail

You can find detailed instructions on how to access your Webmail by reading the article:

How to access your Spiffy Stores mailboxes through webmail

Instructions for Setting up your Email

You can find detailed instructions on how to set up your email program by reading the article:

How to set up your email program to access your Spiffy Stores mailboxes

Instructions for using Gmail to handle your email

After you've set up your mailboxes in your Store Toolbox, you can also use Gmail to handle your mail if you prefer. Please refer to Google's instructions on how to set this up.