Monthly Archives: September 2010

Sneak peek: New toolbox changes

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Just thought we should let you know that we’re making a few changes to your Toolbox tomorrow afternoon, and over the coming weeks.

The first thing you’ll notice is that we have a new, fresher colour scheme.  We’re streamlining the design to make things a lot clearer and easier to find.

The second thing you may notice is that we’ve added a new “Getting started” section to the dashboard to make it easier for new store owners to get their store up and running.

Over the coming weeks, we’ll be adding in new enhancements to help make managing your store a lot easier, so stay tuned!

Migrating to the new Australia Post shipping carrier

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One of the major changes in our recent software upgrade has been in the way we deal with the Australia Post shipping rate calculator.  This article outlines the changes that you should make to your online store to take advantage of the new features.

In our old system, each of the rates was added individually as a separate shipping rate.  The store owner chose which Australia Post rates were to be added to the shipping rates for each country. So, for domestic shipping, you could add “Regular Parcel Post” or “Express Parcel Post”.

Similarly for international shipping, you had a range of options from “Air Mail”, “Sea Mail” and some courier options.

With our new improved “Shipping carriers” model, the new Australia Post shipping carrier can now be activated globally, and you can specify which rates you wish to support in your ecommerce store.

Continue reading →

International shipping with FedEx now available

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We’re pleased to announce that Spiffy Stores now includes FedEx shipping calculations in your store checkout, in addition to the current support for Australia Post.

To accommodate this, we’ve created a new section in your Store Toolbox (in the Shipping & handling section of your preferences) for “Shipping agents”.

To enable international shipping by FedEx, you just need to go to the “Shipping and handling” section in your Store Toolbox, and click on the “Add shipping agent” button.  You’ll need to have an account with FedEx to take advantage of this.

When you’ve got that sorted, customers visiting your online store from overseas will be able to select FedEx as a shipping method in the checkout, and view real-time shipping prices.

We’ve also changed the way the Australia Post shipping is handled.  We’ve now updated your current Australia Post shipping methods to use the new Australia Post carrier.  Please go to your Store Toolbox and review your shipping rates and ensure that they’re set up correctly.

New functionality you say?  It includes adding extra handling days, extra handling costs, and default fall-back pricing just in case the FedEx or AusPost sites fail…. but you’ll have to come back tomorrow to find out more, or login to your Store Toolbox to have a look.