Controlling staff access

When you create a Staff Account, the account is given full access to your store by default. As the store owner, you have special permissions that let you add new staff accounts and manage the store account, but apart from that, all staff accounts have permission to access all other parts of your store.

As your business grows, you'll find that you no longer need to spend your time managing every aspect of your online business. For example, you may hire people to perform all the order fulfilment and shipping tasks, or you may ask a web designer to add some custom feature to your site. In each of these cases, you don't really need the associated staff accounts to have full access to the various parts of the store.

For this reason, we have added the ability to specify the various permissions needed by a staff account so that you can ensure that your web designer won't be able to access your customer and order details, for example.

Staff Access Permissions

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  Staff Access Permissions

You can manage the access permissions of a staff account by editing the account.

Go to the "Accounts -> Staff Logins" page, and edit the account that you're interested in.

The "Staff Access" section shows all the permissions that are enabled for the account. Just tick and untick the options you require and then click on the "Save Changes" button.

Manager Access

If a staff account has 'Manager' access