Using Australia Post Parcel Contact (formerly eParcel)

There are a number of steps that you need to go through in order to connect your store to your Australia Post eParcel account.

Establish an eParcel account with Australia Post

You will need to contact Australia Post to establish an eParcel account, if you don't already have one.

eParcel is a fulfilment service provided by Australia Post and is available if you're sending large numbers of parcels. Specific rates are established for your shipments at the time the account is opened.

Create an Australia Post Developer Centre account

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  Register for API access

Your store will communicate with Australia Post using an API key that you need to create using the Developer Centre. You can register for access here using your Australia Post account. You can also use this link to signup for an Australia Post account, if you don't have one. This account will need to be associated with your eParcel account.

Once you've signed in, look for the Shipping and Tracking section, and click on the Register your interest today link.

Submit a request for API access

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  Provide your account details

Please fill in the form with your contact details, including your Australia Post eParcel Account number. This is the account that is used to charge for the shipments submitted via the API.

Also, please ensure that you request access to all three services, Tracking, Product Pricing and Lodgement and Label Printing.

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  Connect to Spiffy Stores

On the following page of the form, please specify Spiffy Stores as the Platform Partner.

Once you're finished, submit the form for approval. Generally, you should expect to receive a reply within one business day.

Activate your API access

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  New Projects Menu Item

You'll receive an activation email from Australia Post once your request has been approved.

Just click on the Log in link in the email and you'll be taken to the Developer Center page, where you'll find that there's an additional Projects link in the toolbar.

If you don't receive a response from Australia Post, then you can send a follow-up email to Customer_Connectivity@auspost.com.au quoting your eParcel account number and the email address you used to create your Developer Center Account.

Create your first project

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  Create a project

You need to follow the following steps in order to create a project.

Click on Create new project to begin.

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  Name the project

Give the project a name, such as Spiffy Stores, so that you'll know what the API key relates to.

Click Create project to create the project.

Create an API key

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  Create an API key

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  Create an API key

You don't have any API keys yet, so click on the links to create one.

Choose a name and a password for the API key

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  Choose a name and password

You need to choose a name and a password for the API key. The name can be something simple, like API Key 1.

Choose a password that is at least 8 characters long and contains at least one capital letter and one digit. Write the password down, as you'll need it later to activate your eParcel fulfilment service in your store.

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  A generated API key

When the API key has been generated, you'll see it in the list of existing keys.

You'll also need the API Key value when you activate the eParcel fulfilment service in your store.

Enable the API Services

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  Enable Services

Next, you need to enable the services associated with the API key.

First, click on the Services link to go to the Services page.

Then, for each of the services listed, click on the On/Off switch to enable each one. Once they are all enabled, click on Update to save your changes.

It's recommended that you logoff from your account, and then login again to verify that everything is correct. Please check that all of the services have been enabled as requested.

Once this step is complete, you're ready to activate your eParcel fulfilment service using your eParcel Account number, API Key and password.