Difference between revisions of "DYMO LabelWriter 400 and 450 Installation"

From Spiffy Stores Knowledge Base

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Please ensure that you are using the latest version of the DYMO LabelWriter software.
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Please ensure that you are using the latest version of the DYMO Connect for Desktop software.
  
We have tested our software using version 8.5.3, so please ensure that you are installing this version or a later version.
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We have tested our software using version v1.3.2.18, so please ensure that you are installing this version or a later version.
  
The software can be downloaded [[https://www.dymo.com/en-AU/online-support/dymo-user-guides|here]]
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The software can be downloaded [https://www.dymo.com/en-AU/online-support here]
  
We currently do not support the "DYMO Connect" Software.
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We no longer support the "DYMO LabelWriter" Software, so we'd recommend you upgrade to the latest version of "DYMO Connect".
  
 
== Step 1. Download Software Installer ==
 
== Step 1. Download Software Installer ==
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Before beginning the installation, please close all open programs.
 
Before beginning the installation, please close all open programs.
  
# If you have installed a previous version of the DYMO LabelWriter Software on your computer, please uninstall that version using Add/Remove Programs in the Control Panel.
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# If you have installed a previous version of the DYMO LabelWriter Software on your computer, please uninstall that version using Apps section in the Settings.
# Do not install the drivers using the CD that came with the unit. Instead download them here: [http://www.dymo.com/en-US/online-support http://www.dymo.com/en-US/online-support].
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# Do not install the drivers using the CD that came with the unit. Instead download them here: [https://www.dymo.com/en-AU/online-support https://www.dymo.com/en-AU/online-support].
 
# After the download is complete, run the install application and follow the instructions to install.
 
# After the download is complete, run the install application and follow the instructions to install.
 
# Once the installation is finished, plug the power cable into a power source, and plug the USB cable into a USB port on your computer.
 
# Once the installation is finished, plug the power cable into a power source, and plug the USB cable into a USB port on your computer.
# After a short pause, the DYMO Labelwriter should now appear in your printer menu
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# After a short pause, the DYMO Connect entries should now appear in your Start Menu.
 
 
'''Note:''' If you are using Internet Explorer, then you will need to add the address of your store's admin area ''yourstore.spiffystores.com'' as a trusted site. In IE 9 you can do this by following these steps:
 
 
 
# Choose the Tools menu at the top of the screen.
 
# Select Internet Options, then choose the Security tab.
 
# Click the icon for Trusted Sites and click on the Sites button.
 
# Type in the address of your store's admin area into the blank field and click Add.
 
  
 
== Step 2. Verify installation ==
 
== Step 2. Verify installation ==
 
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# Go to your Settings and look for Printers & Scanners under Devices.  
# Go to Printers and Faxes (generally found under the Control Panel) or in Print & Fax in a Mac's System Preferences folder.
 
 
# Verify that your DYMO LabelWriter printer has been installed, and is online.
 
# Verify that your DYMO LabelWriter printer has been installed, and is online.
# If you are using Internet Explorer or Safari, then you will need to restart your browser. For Internet Explorer simply click out of every open window. For Safari please visit the Safari menu at the top left and select Quit Safari.
 
  
 
== Step 3. Test the printer ==
 
== Step 3. Test the printer ==
 
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# Click the "Orders" tab and click on any order in the list.
If you receive an add-on notification at the top of the screen when viewing an order, then click on it and select "Run Add-ons on All Websites." Log out and log back in to the admin area of your store to continue.
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# A printer icon should appear to the right of the customer's name in the Shipping Address section. Click this icon. If the icon is not visible, then press F5 to refresh the page.
 
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# The address details should be sent directly to the printer, and the printed label should appear.
# Click the "orders" tab and click on any order in the list.
 
# Click the icon next to the shipping address.
 
# Select the DYMO printer and click print.
 
# If you would like to print a test label, you can open up the DYMO Label software, select the "Small" label and click "Print".
 
  
 
=== Software Update ===
 
=== Software Update ===
It's a good idea to make sure you are using the latest version of the DYMO software. To find out what version you currently have installed, locate the Dymo icon on your desktop, and click on it once. The full name will appear and display the version of the software.  
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It's a good idea to make sure you are using the latest version of the DYMO software. To find out what version you currently have installed, locate the DYMO Connect icon on your desktop or Start menu, and click on it to start the program. The version can be found under the Help menu, in "About DYMO Connect".
  
The latest version can be downloaded at [http://www.dymo.com/en-US/online-support http://www.dymo.com/en-US/online-support].
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The latest version can be downloaded at [https://www.dymo.com/en-AU/online-support https://www.dymo.com/en-AU/online-support].
  
 
=== Contacting the Manufacturer ===  
 
=== Contacting the Manufacturer ===  
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Phone: 1800 633 868
 
Phone: 1800 633 868
  
Web: http://www.dymo.com/en-US/online-support
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Web: https://www.dymo.com/en-AU/online-support

Latest revision as of 09:11, 19 March 2021

Please ensure that you are using the latest version of the DYMO Connect for Desktop software.

We have tested our software using version v1.3.2.18, so please ensure that you are installing this version or a later version.

The software can be downloaded here

We no longer support the "DYMO LabelWriter" Software, so we'd recommend you upgrade to the latest version of "DYMO Connect".

Step 1. Download Software Installer

Before beginning the installation, please close all open programs.

  1. If you have installed a previous version of the DYMO LabelWriter Software on your computer, please uninstall that version using Apps section in the Settings.
  2. Do not install the drivers using the CD that came with the unit. Instead download them here: https://www.dymo.com/en-AU/online-support.
  3. After the download is complete, run the install application and follow the instructions to install.
  4. Once the installation is finished, plug the power cable into a power source, and plug the USB cable into a USB port on your computer.
  5. After a short pause, the DYMO Connect entries should now appear in your Start Menu.

Step 2. Verify installation

  1. Go to your Settings and look for Printers & Scanners under Devices.
  2. Verify that your DYMO LabelWriter printer has been installed, and is online.

Step 3. Test the printer

  1. Click the "Orders" tab and click on any order in the list.
  2. A printer icon should appear to the right of the customer's name in the Shipping Address section. Click this icon. If the icon is not visible, then press F5 to refresh the page.
  3. The address details should be sent directly to the printer, and the printed label should appear.

Software Update

It's a good idea to make sure you are using the latest version of the DYMO software. To find out what version you currently have installed, locate the DYMO Connect icon on your desktop or Start menu, and click on it to start the program. The version can be found under the Help menu, in "About DYMO Connect".

The latest version can be downloaded at https://www.dymo.com/en-AU/online-support.

Contacting the Manufacturer

Please use the information below to contact this product's manufacturer (Dymo) with questions or concerns on warranty for the hardware. Before calling, locate the serial/part number. This should be listed somewhere on the hardware device.

Dymo Customer Support:

Phone: 1800 633 868

Web: https://www.dymo.com/en-AU/online-support