Difference between revisions of "Gift Cards"

From Spiffy Stores Knowledge Base

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'''Note:''' Gift Card products need to be added to a collection or to the storefront navigation menu in order for them to be found and made available for purchase.
 
'''Note:''' Gift Card products need to be added to a collection or to the storefront navigation menu in order for them to be found and made available for purchase.
  
=== Add a new Gift Card Product Denomination ===
+
=== Add a New Gift Card Product Denomination ===
# From your Spiffy Stores admin, go to "Products".
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# From your Spiffy Stores admin, go to the "Products" page.
 
# Click View gift card products.
 
# Click View gift card products.
 
# Click the gift card that you want to edit.
 
# Click the gift card that you want to edit.
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# Assign a title, price, and image to your new variant.
 
# Assign a title, price, and image to your new variant.
 
# Click Save.
 
# Click Save.
 +
=== Remove a Gift Card Product Denomination ===
 +
# From your Spiffy Stores admin, go to the "Products" page.
 +
# Click View gift card products.
 +
# Click the gift card that you want to edit.
 +
# In the Variants section, click the trash can beside the variant that you want to delete.
 +
# In the confirmation dialog, click Delete.
 +
=== Add the Gift Card Product to a Collection ===
 +
You can add gift card products to a manual collection or an automated collection like any other product. You can also add a gift card to an existing manual collection on the gift card's product details page.
 +
Steps:
 +
 +
# From your Spiffy Stores admin, go to the "Products" page.
 +
# Click View gift card products.
 +
# Click the gift card that you want to edit.
 +
# In the Collections section, enter the name of an existing manual collection to search for it.
 +
# Click the collection name to add the gift card.
 +
=== Publish the Gift Card Product ===
 +
When you create a new gift card product, it is hidden from your active sales channels by default and is published to product catalogs. To begin selling it, you need to publish it to one or more of your active sales channels.
 +
 +
You can publish a gift card product to a sales channel by changing the availability settings on its details page.
 +
Steps:
 +
 +
# From your Spiffy Stores admin, go to the "Products" page.
 +
# Click View gift card products.
 +
# Click the gift card that you want to edit.
 +
# In the Sales channels section, make the gift card available to one or more of your active sales channels.
 +
# Click Save.
 +
=== Preview a Gift Card Product ===
 +
Previewing a gift card product shows you what a gift card product looks like after a customer buys it.
 +
Steps:
 +
 +
# From your Spiffy Stores admin, go to the "Products" page.
 +
# Click View gift card products.
 +
# Click the gift card product that you want to preview.
 +
# Click Preview.
  
 
== Changing Settings ==
 
== Changing Settings ==

Revision as of 12:45, 16 February 2022

A Gift Card is a special type of product. Its value can be used as payment towards future orders from your online store.

The Gift Card feature is currently available on all Spiffy Stores plans.

Note: By using Gift Cards, you are agreeing to the Spiffy Stores Gift Cards Terms of Service.

You can use Gift Cards in any of the following ways:

  • Sell them in your online store like any other product
  • Share links to Gift Card products on social media
  • Issue a Gift Card to a customer for free as a reward or incentive


When you fulfill an order with a Gift Card, the customer receives an email that contains a link to a page that displays a unique Gift Card code that they can use at checkout to redeem all or part of its value. Multiple Gift Cards may be used to pay for an order.

There may be restrictions on the use of "Buy Now Pay Later" providers such as AfterPay to purchase Gift Card products, as these are often classified as restricted goods.

Adding and Updating

Add a Gift Card Product

Before you can sell gift cards, you need to create a Gift Card product.

  1. From your Spiffy Stores admin, go to the "Products" page.
  2. Click on the "Add a Gift Card Product" button.
  3. Enter information about the Gift Card product into the following fields:
    • Title - Enter a name for this Gift Card product. By default, it's set to "Your store name Gift Card".
    • Description - Enter the description for this Gift Card product as you want it to appear in your storefront. Some example text has already been added to the description that you can use.
    • Images - Upload one or more product images. If you don't supply an image, a generic Gift Card image will be used.
    • Brand - Use an existing brand or vendor, or create a new one. Typically, this will be your own store name.
    • Denominations - A number of default denominations are created for a Gift Card product. Each denomination is saved as a variation of the Gift Card product. You can choose to use the default denominations, add new ones or delete any you don't want to use.
  4. When you're done, click "Save Product".


Most of the Gift Card product options will be set up for you automatically, but you may like to update the title, description or upload a custom image for your Gift Card. A default Gift Card image will be provided for you if you don't provide your own product image.

Once a Gift Card product has been created, it can be managed and updated in the same way as standard products.

Note: Gift Card products need to be added to a collection or to the storefront navigation menu in order for them to be found and made available for purchase.

Add a New Gift Card Product Denomination

  1. From your Spiffy Stores admin, go to the "Products" page.
  2. Click View gift card products.
  3. Click the gift card that you want to edit.
  4. In the Variants section, click Add variant.
  5. Assign a title, price, and image to your new variant.
  6. Click Save.

Remove a Gift Card Product Denomination

  1. From your Spiffy Stores admin, go to the "Products" page.
  2. Click View gift card products.
  3. Click the gift card that you want to edit.
  4. In the Variants section, click the trash can beside the variant that you want to delete.
  5. In the confirmation dialog, click Delete.

Add the Gift Card Product to a Collection

You can add gift card products to a manual collection or an automated collection like any other product. You can also add a gift card to an existing manual collection on the gift card's product details page. Steps:

  1. From your Spiffy Stores admin, go to the "Products" page.
  2. Click View gift card products.
  3. Click the gift card that you want to edit.
  4. In the Collections section, enter the name of an existing manual collection to search for it.
  5. Click the collection name to add the gift card.

Publish the Gift Card Product

When you create a new gift card product, it is hidden from your active sales channels by default and is published to product catalogs. To begin selling it, you need to publish it to one or more of your active sales channels.

You can publish a gift card product to a sales channel by changing the availability settings on its details page. Steps:

  1. From your Spiffy Stores admin, go to the "Products" page.
  2. Click View gift card products.
  3. Click the gift card that you want to edit.
  4. In the Sales channels section, make the gift card available to one or more of your active sales channels.
  5. Click Save.

Preview a Gift Card Product

Previewing a gift card product shows you what a gift card product looks like after a customer buys it. Steps:

  1. From your Spiffy Stores admin, go to the "Products" page.
  2. Click View gift card products.
  3. Click the gift card product that you want to preview.
  4. Click Preview.

Changing Settings

Issuing Free Gift Cards

Managing Gift Cards

Redeeming Gift Cards

Discounting Gift Cards

FAQ