Order Management and Status

Once an Order has been created, you can view and manage the status of the order by selecting the order from the "Overview of your orders" page (accessed from the "orders" tab on the toolbar.

Order Status

An order has a number of different status conditions to help you track the progress of the order as you process it.

Open Status

All orders are either open or closed. An order is open if it is being actively processed. As it goes through the various phases of order processing such as payment and shipping, it will eventually reach a final stage, either fully paid and shipped, or perhaps cancelled because no payment was received. Once it has reached this final stage, then the order requires no further processing and can be closed.

Generally, an open status for the order indicates that you need to do something or are waiting for something to happen with this order. When there is nothing more to be done, the order is closed.