Setting up an ecommerce website has never been easier!
Spiffy Stores® is popular with
small businesses
for its easy-to-use interface, reliable 256-bit SSL security, free SSL certificates and low entry cost. You can start your own online store for less than a dollar a day, with no hidden extra fees such as Apps for providing shipping calculations, or bandwidth charges.
Spiffy Stores® includes essential features included in the monthly fee on our Plus and Pro plans. Our competitors usually charge extra for these features, which include…
Full integration with Australia Post, New Zealand Post, Fastway Couriers and FedEx to calculate shipping costs in real time
Compatible with 60+ payment gateways including Afterpay, Zip and PayPal to process payments
Fully customisable ecommerce design templates
Use of your own domain name
Email accounts on your own domain
24/7 web hosting on high performance secure servers
Facebook Shop and Instagram shoppable posts
Product Bundling to increase your average order value
Continue the tour to find out more about our features and design.
Don't settle for boring old ecommerce template designs! Spiffy Stores® lets you build an online store using one of our fully customisable modern ecommerce templates, or you can get really creative and design your own theme. The choice is yours.
Most of our ecommerce themes have been designed with a range of different features such as;
Customisable colour schemes
The ability to upload your own logo
Slide shows
Wishlists
Social media integration with Facebook, Twitter & Instagram
Related products
Newsletter subscribes using MailChimp or Campaign Monitor
Getting your ecommerce store the attention it deserves
Most of your customers will look for you and your products using search engines so it's really important that your ecommerce store is search engine optimised (SEO). Spiffy Stores® has been created by SEO experts so each individual theme has been built with features to help you get found online such as…
URLs containing your product and collection name
Automatically generated header and meta tags for your product and collection pages
Once visitors have found your site, you want to encourage them to buy and offering discounts can be a good way of doing this. Spiffy Stores® provides simple tools so you can easily…
Create coupon and discount codes
Create automatic shopping cart discounts that don't require a coupon code
Offer discount wholesale prices
Once you're up and running, you need to know how visitors use your online store so you can learn what works and keep improving it. In addition to the built-in statistics, Spiffy Stores® also fully integrates with Google Analytics. This gives you access to detailed data including e-commerce reporting.
In addition, all our themes include Facebook like buttons, Twitter follow buttons and Google +1 buttons. Some include Facebook comments or Disqus comments, and others also include wish list functionality.
Accept PayPal or ecommerce payments from over 80 payment providers
Spiffy Stores® easily integrates with many different payment processing services including all the popular options like Afterpay, Zip, Square and PayPal… and more are being added all the time! Once you've set up an account with a payment provider you just add the details in your store, and you're ready to sell!
If you already have your own card payment facilities such as an eftpos machine, you can also accept payments seamlessly and process the payment manually.
In addition, you can accept payments by direct deposit, money order, cheque, or any other manual method you prefer.
Fast, high performance hosting with 256-bit SSL security
Your security is important to us! Spiffy Stores® operates multiple high performance servers supported by skilled technical personnel 24 hours a day, seven days a week.
Our all-in-one ecommerce plans include…
Fast, high performance ecommerce hosting with automatic backups
The highest 256-bit SSL security on your own domain in your storefront
Automatic software updates
Unlimited bandwidth
Email accounts with spam & virus protection and
Phone support is available for an additional charge
Our state-of-the-art data centre combines multiple levels of security, uninterruptible power, redundant systems and fire suppression with around-the-clock monitoring and management.
You are also assured of the years of skills and experience of the technical team behind each and every Spiffy Stores® site. With all this supporting your Spiffy Store you know you can sign up with confidence!
Coupon codes are awesome! They give customers a special deal on their next purchase. And now, we've made them even better for you.
With our latest update, you can create coupon codes that can only be used once by each customer. You can now also create coupon codes that are only for new customers. This is a fantastic way to attract new shoppers to your store. You can now offer them a discount or free shipping on their very first purchase, and make sure your existing customers don't also take advantage of the offer.
Like our other integrations, we've made processing your orders as fast as we can. When you ship an order, your customer is automatically notified with the tracking information, you can print out all of your labels in one batch… and you'll also be able to check on the status of each parcel until it is successfully delivered.
We're excited to announce that we have now released product reviews, and they are available and included in every Spiffy Stores® plan at no additional cost!
With the addition of the built-in mail after purchase email, you should be able to generate a ton of product reviews. These reviews are also indexed by Google and can be a great way for you to generate some buzz around your store and your products.
Read our 8 reasons why you need Product Reviews in your store now!
As part of our efforts to support small businesses (like us) during these difficult times, we're looking for ways we can help our merchants stay on top of cashflow woes. If you have an idea for a new feature or function that will help you, please let us know by emailing us at
support@spiffystores.com.au
To start, we're announcing new support for Gift Cards, built right into your store. We're extending this to include our Startup Plan, which means that right now, it's the best value ecommerce plan available from any ecommerce provider.
We hope this helps our merchants as we and our economy slowly recover from the effects of COVID-19.
We've just created a new add-on called Infinite Options. Infinite Options allows you to sell products that are infinitely customisable. You can create drop down, number, radio, checkbox, text, and long text fields with ease, and apply them to a single product or collection of products.
Infinite Options is available for free on our Plus and Pro Plans, and can also be added as an add-on to our Startup Plan for a small monthly fee. It's included in our free trial so you can try it out too! Again you'll find that our fees are substantially lower than the competition. It can be found in the Preferences -> Infinite Options section of every store today.
Spiffy Stores® is an all-in-one fully hosted ecommerce sofware solution that allows you to easily set up an online store to sell your stuff.
Using Spiffy Stores® lets you add and organise products, accept ecommerce payments, track orders and customise the design of your store… all for a fraction of the cost of having an online store designed and built for you.
No you don't. Spiffy Stores® is a hosted ecommerce software solution, so there's no software to install. This makes it really easy to create your online store or add a shopping cart to your existing site.
There are no SSL certificates or API's to install either. All you need is a modern web browser like Firefox, Google Chrome, Internet Explorer, Edge or Safari and you're ready to go!
If you don't want to learn the code… you don't have to!
All of our themes can be customised in a simple
point and click
editor. You can also add and edit products, pages, blog articles, menus etc. and manage your orders without seeing any code.
Menus can be also customised using our drag and drop interface, which is super-easy to use!
To set up an ecommerce store, you just need to complete the signup form. You will then be asked to verify your email address before your store is set up.
It takes just a few minutes to get going, and then your ecommerce store is set up and you can start customising the look of your store by adding your logo, adding your products, creating collections (or categories) for your products, and then adding them to your menus.
You sure can! To add your own domain name, you just log in to your store's admin, and add your domain name there. There are a few other things you may need to do. These are all detailed in our
knowledge base
Unlike most ecommerce store builders, Spiffy Stores® are created instantly — as soon as you complete the signup form. You can then start customising the look of your store by adding your logo, adding your products, creating collections (or categories) for your products, and then adding them to your menus.
Depending on how much preparation you've done (such as taking photos of your products and writing product descriptions), you can set up your store and start receiving orders within a day or two.
We certainly can. Just let us know that you want to move away from Shopify and we'll help you at no extra charge.
We can migrate almost everything from your existing Shopify store, except for order data, and create everything in your new Spiffy Store. This will save you heaps of time, and you'll also save a lot of money with our lower fees.
There are a few limitations on our trial plans. This is so that we can avoid abuse of our systems by unscrupulous people that have no intention of starting an online store.
Our trial plans currently restrict the amount of orders that you can receive to 10 orders, so you can test your store's checkout. You also can't set up email addresses or use your own domain name until you've activated your store.
At the end of the trial period, we send you an email asking you if you want to activate it. If you don't respond after 7 days, or don't activate your store, it is then closed down.
We don't keep your contact details either… and don't harass you. Our free trial is totally obligation free!
You don't need to select a plan when signing up, and you can always switch plans whenever you like with no additional fees.
All of our plans charge a flat monthly fee plus a transaction fee per order. These fees vary according to the plan that you choose. Higher plans have smaller transaction fees, so work out more economical for stores that sell larger ticket items.
SKU is an acronym for Stock Keeping Unit, a unique identifier for each distinct product and service that can be purchased in a business. Our plans allow a certain amount of products per plan.
We send you an invoice by email on the monthly anniversary of your signup. You then have 7 days to dispute any charges on the invoice. Your credit card is then charged the invoice amount.
Yes, you can cancel at any time! You do this by logging into your store, going to the
Store account
page, and clicking the
Please close my store button
Details of how many email accounts in each plan can be found in our pricing section below. If your store is on a free trial, you cannot use the built in email until your store is activated.
You can upgrade or downgrade your plan in your store's admin area by clicking on the
Change my plan
button in the
Store account
section of your store's admin area.
Yes! Spiffy Stores® is a hosted solution… so everything is included. You don't need to worry about your hosting or email or SSL certificates or software updates or bandwidth… or just about anything really other than running your business!
Brian — our security guru here — makes sure that every ecommerce store is as secure as possible. He has a background in providing system security services for major banks, and even the Australian Stock Exchange!
All of our plans include 256-bit SSL encryption everywhere. All passwords and sensitive data is also encrypted using rock-solid encryption measures. All of our servers are also regularly updated with security fixes as soon as is practical.
We're here to help you with all aspects of setting up your store. You can email us, submit a support ticket, or call us whenerver you need assistance.
We don't outsource to call centres overseas either! When you phone us you'll speak with someone who knows about the ins-and-outs of selling online, and knows the software intimately. That's because you'll be speaking with the people that work on improving the software every day!
If you need additional support to manage or customize your store above and beyond the support that is available in our online tutorials and videos, then we can offer you personal assistance over the phone. There is a charge for this additional support.
Not at all! Spiffy Stores® come with a range of pre-designed themes that come in a range of different colours. We also add new themes periodically so you can change the look of your shop whenever you get bored with it.
Our new improved theme editor also allows you to add your own logo to all of our themes, as well as change your theme colour scheme.
Each theme also has it's own site or section in our knowledge base, which has instructions on how to add your logo etc. so if that's the type of thing you want to do, head on over to the theme demo site for the theme that you're currently using.
If you want to make major alterations, a working knowledge of HTML & CSS is pretty handy though, so sometimes it's good to have a designer or programmer handy to make these changes for you.
If you would prefer to get us to modify your theme for you, we can do simple things like create images for your slideshows, and add custom functionality for as little as $100 AUD per hour.
Contact us
to find out more about our store design service.
Yes we do! Small modifications like creating images for your slideshow, or adding custom functionality can be done for as little as $100 AUD per hour.
Complete store designs usually range from $300 (for modifications to an existing theme design) to $3,000 for a new theme (an average of $800 — depending on the complexity).
Contact us
to find out more about our store design service.
There are several options to do so. First, if you would like to use Spiffy Stores® only for your storefront, you can do so by creating a subdomain (e.g. www.store.yourdomain.com). Or, you can simply link pages from your current website over to your product pages in your Spiffy Store.
Yes you can! You just choose a theme from the Theme gallery in your store, and apply it. You don't lose any product info, collections, menus etc. The only thing that changes is the look of your store.
Spiffy Stores® has a great selection of templates to suit a lot of different stores. They all come in a range of colour schemes, and you can change a lot of things such as fonts, slideshows, social media integration.
In some themes you can move things around like menus as well.
You can also get us (or any web designer) to modify a theme for you, so you've got your own completely unique design!
Liquid is a template language used by many different hosted solutions that run on Rails. It is a little similar to the Django template language.
Liquid tags are inserted in the HTML of your store's templates to display dynamic data from your store's back-end.
It sounds a little scary we know, but if you decide to build your own theme, there's truckloads of information on how to use Liquid tags over in our
knowledge base
Spiffy Stores® is built from the ground up with SEO priniciples in mind. We start with the URL's (the address you type into a browser's address bar). All product page URL's have the name of the collection and product in them, blog articles, pages and collection pages have the name of your article, page, or collection name in them.
In addition, every theme is hand-crafted by us to ensure that we make the most of every bit of text you enter.
We use product tags extensively on product and collection pages, so when you're adding a product, make sure you add your tags! They are used in your store's keyword meta tags, and your text is added to description meta tags throughout. All images also have alt tags generated from your product titles as well.
At the end of the day though, it's all down to you. You will need to research your keywords and use your keywords liberally in your pages, blog articles, collection pages, product descriptions, and product tags to rank well on them. We're great but we can't work miracles with one sentence product descriptions.
Spiffy Stores® integrates easily with MailChimp and Campaign Monitor… allowing you to collect email adresses using embedded subscribe forms, as well as using web hooks to send subscriber information when a customer buys a product on your site.
More information about setting up subscribe forms and using web hooks can be found in our knowledge base.
We currently work with a number of different shopping portals. Setting up a feed for them is very easy. You just create the feed in the marketing section of your Toolbox, and then submit it to the shopping portal.
Google Analytics is a free analytics program provided by Google. It allows you to see statistics on how many people have visited your site, as well as the ability to drill down to see reports on your most popular pages and products. It goes a lot further than that… but they have their own
site tour
that tells you a lot more!
Spiffy Stores® integrates with Google Analytics easily. You just enter your tracking code that Google provides you with in your store… and it's up and running for you.
Every theme has it's own set of social media functions, such as Twitter "Tweet" buttons, Facebook "Like" buttons, Instagram feeds, Twitter feeds, Facebook comments, Disqus comments and loads more.
Some themes also include the ability to post products on Del.icio.us, Digg, Technorati, Blogger.com and StumbleUpon.
There's loads more that we're working on though so stay tuned!
You can set discounts with a variety of parameters such as start and end dates, quantity or spend limits, specific products inclusion or exclusion, number of uses and either a percentage or flat rate discount.
Want more? …well you can also provide a bunch of discounts where your customer doesn't even need to enter a coupon code… such as "Spend over $100 and get free shipping" type discounts. These are called "Shopping cart discounts", and more information about them can be found in our knowledge base.
There are several ways to collect payments from customers when they order from your store.
Spiffy Stores® is fully integrated with PayPal, which is the easiest way to accept payments.
We also integrate with over 80 different ecommerce payment gateways. A full list of all of the ecommerce payment gateways we support is available in our knowledge base.
If you already have your own merchant account, you can also accept all major credit cards directly, by processing payments using your own facilities.
And finally… you can accept ecommerce payments by Bitcoin, AfterPay, bank deposit, money order, or any other manual way you like.
A merchant account is an account that you hold directly with a bank. If you want to accept credit card payments through your Spiffy Store, you will need either a merchant account of your own or a third-party payment processor like PayPal (see below).
An ecommerce payment gateway allows you to connect your merchant account to your Spiffy Store to automatically process ecommerce payments made in your store.
If you're just starting out, you probably won't need to use an ecommerce payment gateway until you have so many orders that processing payments manually becomes a huge chore.
Spiffy Stores® supports many different ecommerce payment gateways. A list of supported gateways can be found
here
A third-party processor such as PayPal allows you to accept credit card payments without the expense of a merchant account of your own. Generally they have their own transaction fees and in some cases have a monthly fee.
Third-party processors are very simple to set up in your Spiffy Store. A list of supported third-party processors can be found
here
Yes! You can accept manual ecommerce payments by direct deposit, money order, cheque, or
process credit card payments manually
using your own eftpos facilities.
We integrate with over 80 different ecommerce payment gateways. A full list of all of the
ecommerce payment gateways we support
is available in our knowledge base.
We currently support automatic shipping calculations from Australia Post, New Zealand Post, Fastway Couriers and FedEx.
You can also set your shipping prices to be static based on weight or price… it's up to you! We've made our shipping preferences as flexible as we can to support a wide range of needs. If you need help finding the best settings to suit your requirements, contact us and we'll help you out as much as we can.
If you have an account with another shipping provider and want us to support them as well,
please let us know
and we'll be more than happy to work on integrating with them.
You can calculate your shipping using automated shipping calculators from Australia Post, New Zealand Post, Fastway Couriers and FedEx.
You can also set your shipping prices to be static based on weight or price… it's up to you! We've made our shipping preferences as flexible as we can to support a wide range of needs. If you need help finding the best settings to suit your requirements, contact us and we'll help you out as much as we can.
Yes! If you would prefer to use your own courier, you can set up custom shipping rates for any weight (or price) ranges that you specify. More information can be found in our
knowledge base
Yes! You can print out packing slips to send to your customers with their order. This saves you time writing out your own creating packing slips. Spiffy Stores® also creates "VCards" of your customers' shipping address, which can be imported into many different label printing applications. You can also print labels out directly on a Dymo label printer.
Our automated shipping calculators support international shipping.
If you would prefer to use your own courier, you can set up custom shipping rates for any weight (or price) ranges that you specify. More information can be found in our
knowledge base
After you get a new order notification by email, you log in to your store's admin area and check out the details of the order.
If you need to get more information from your customer, you can send them an email right from the order view page.
You then just pack up the order ready to be posted, send it to the shipping address provided, and then mark the order as shipped in your store's admin area.
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About Spiffy Stores®
100% Australian owned and built ecommerce software
Spiffy Stores® was created by online specialists Shawn Finlay and Brian Kenn. Together, Shawn and Brian have many years of experience working on web solutions for clients such as Time Warner, Rip Curl, Toyota, Toshiba, Fujitsu, PWC, ANZ Bank, Mars, Australian Stock Exchange, National Australia Bank, BankWest, Telstra, Macquarie University… and the list goes on.
In 2001 we formed Spiffy Internet, which was originally conceived as a design studio providing a range of services to small businesses… including working with them to establish business plans, developing their identity and hosting their web sites. E-commerce was then just starting up, and we had a number of clients wanting to sell online. We started working with "E-commerce in a box" type solutions, but soon found they they were difficult to customise for Australian
businesses.
We began building our own online store software in 2004. We had the experience with our existing customers, and the creative and technical expertise to do so. We already had several customers using our custom code, but their stores were heavily customised and we wanted to develop software that works for everyone.
After a Beta program in 2007, we launched Spiffy Stores® in early 2010, and we've grown substantially since then. Spiffy Stores® is now used by hundreds of small businesses in Australia and New Zealand who have found it a safe, easy and reliable way to sell online.
The story doesn't end there though. We're constantly adding new features and improving the software, so if you have any suggestions for us… please let us know!
No, Spiffy Stores® are billed on a month-to-month basis. If your store isn't working out for you, you can close it at any time from within your store's admin area.
No, you don't need a credit card to sign up, but you will need to activate your store with a credit card if you want to set up email accounts or use your own domain name.
Absolutely! You don't need to choose a plan until you activate, but you can upgrade or downgrade your plan at any time in your store's admin area with no additional charges.
No! Unlimited bandwidth is included in all plans. Your success is our success, so we won't penalise you for being popular!
Our latest reviews…
I chose Spiffy because they are Australian owned and operated, once I started with them I was very impressed with the customer support. Shawn is extremely helpful, always great to deal with and with an Australian support team it is easy to get in touch when you need help.
The platform is fabulous to use. Congratulations Spiffy on an amazing Aussie company!
Highly recommend - great support
Store setup was pretty easy with their preset themes and the information and tutorials available.
For the couple of questions I did have I picked up the phone and spoke to Shawn, who was a delight to deal with, and my questions were resolved.
The customer service and web support from Shawn and Brian has been amazing in the past week as I've been setting up my store. Cannot recommend more highly!
Oh wow it's been fabulous. Lots of things are included that many other big name international brands ask us to pay for! I am coming over from BigCommerce and Wix, and very minimal things we lost but we gained much more at a way better pricing PLUS in Australian Dollars and we know up front the costs and Australian Services!!
We are just about to launch and was so impressed with the set up that we halfway thru our 14 day trial signed up to full store! We have a fair amount of knowledge as been building e-commerce websites for over 10+ years and this by far in our experience has been the best and easiest ways for us to get our store back on track, cutting down costs and we look forward to growing with the Spiffy brand!
Cannot thank the boys enough! Keep up the great work I'll be spreading the word, will also be promoting the e-commerce set up system for my e-commerce clients in my other work.
Made the switch to Spiffy Stores a while ago. Best decision I have ever made for the business. Not only is it affordable, but the customer service and assistance is 5 star. The help which they have provided me over these few months, including today, and the speed in which they provide the responses and assistance is amazingly fast. Highly recommend them.
I have two websites with Spiffy Stores. One is a business and the other is not for profit local fishing comp website. They are great to deal with and very helpful if there is a problem. Most of the time their help articles are enough to solve the problem. You are also dealing with people in Sydney. The value for money is pretty good I think.
Have been with these guys for 10yrs now… Unbelievable and efficient customer service… Their extensive knowledge is a God send… My website is as good as the day it was setup… Loving how easy I can manage it and truly state of the art… Highly recommended.
Absolutely fantastic website services, so easy to use and incredibly helpful staff. They have helped my business grow and change over the years, adding so many new great features and continuing to make their services even better all the time. Thanks for being awesome and so so understanding to a non technical person like me. Shawn you are the best! xx
I've been with Spiffy several years now. Shawn has been extremely helpful. Whenever I have a problem or a query he has the answers. The customising Shawn has done has been exactly as needed and done according to our instructions and our needs. Very happy!
Spiffy Stores® has integrated with over 200 payment providers, shipping providers, accounting apps, email marketing, analytics, shopping engines, data syncing, social media, address verification, fraud detection… and the list is growing day by day.
