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Spiffy Stores Privacy Policy

Spiffy Stores respects the Guidelines suggested by the Australian Direct Marketing Association in its Code of Practice for Consumer Protection in ecommerce and the privacy of individuals. Spiffy Stores complies with the Australia Privacy Principles (APPs) and also abides by the World Wide Web Consortium (W3C) Platform for Privacy Preferences Project (P3P). The latter is emerging as an industry standard providing a simple, automated way for users to gain more control over the use of personal information on web sites they visit.

In line with these guidelines, Spiffy Stores would like you to be aware of the information we collect to provide your service. We do not provide third parties with access to your personal data, with the exception of third party businesses that require your information for a service they provide you or for warranty purposes.

Personal information collected by Spiffy Stores is kept to a minimum and is relevant to providing the business solutions that Spiffy Stores offers. You can refuse to provide information but may restrict the service that Spiffy Stores can offer.

You should also refer to our Terms and Conditions and Acceptable Usage Policy.

What information is collected by Spiffy Stores?

Information collected by Spiffy Stores includes the following (if provided):

  • your name and address information
  • telephone
  • email addresses
  • your business name and your position in the organisation
  • information about what services you have ordered from Spiffy Stores
  • information relating to our services about which you have enquired
  • your interest in receiving Spiffy Stores email newsletters
  • correspondence between you and Spiffy Stores
  • details of conversations relevant to your business enquiry may be entered by our employees within our customer relationship management system (CRM)
  • source of this information
  • your accesses to our websites.

Spiffy Stores does not store credit card details within any of the online services offered. If you would like to check the information held on file about you by Spiffy Stores please send an email to

What Spiffy Stores does with your information:

  • Information collected is kept within appropriate systems including billing, CRM and email to allow Spiffy Stores to administer and manage services provided
  • personal information is NOT made available to third parties
  • aggregated data only is provided to third parties aggregated and consolidated
  • Spiffy Stores will contact relevant people to communicate billing and technical issues
  • website data and email related to the service provided to you will be stored on Spiffy Stores servers, for your use and as back-up should it be required
  • Spiffy Stores email newsletters and communications may be customised to reflect your interest in a particular service
  • Spiffy Stores may access historic correspondence and details about earlier conversations in response to customer service issues and, to conform to the edicts of the law or comply with legal process served on Spiffy Stores
  • where Spiffy Stores shares information with its design consultants and partners for the delivery of a service to you all care will be taken to protect your personal information
  • your online requests are monitored and stored.

As a customer of Spiffy Stores you will receive occasional email communications from Spiffy Stores that relate to the services we provide to you, and you will have the option to opt-out of all non-essential email and postal mail.

Information collected as part of providing an online trial is kept for the duration of the trial period and for as long as you are communicating with Spiffy Stores. The information placed in the online trial store is fully deleted after the trial store expires 30 days from commencement of the trial.

If you have any questions about our privacy policy, please feel free to contact us.

Cookie Policy

By using this website you agree to the use of cookies created by the website.

Spiffy Stores and this website use cookies to distinguish you from other users of our website. This enables Spiffy Stores to provide you with a good experience when you browse our website. A cookie is a small file with information that we store on your browser or the hard drive of your computer.

Cookies contain information that is sent to your computer. We use cookies for many purposes but principally to remember you as a visitor or registered user. For registered users we can remember you if your cookie is valid so that you do not need to sign in. Cookies also enable us to keep your shopping basket information if you leave the site and return at a later time. None of our cookies store any personal information about you. Please be aware that restricting cookies may impact on the functionality of the website.

You can block and delete cookies in your browser and you can find more information about deleting or blocking cookies at www.aboutcookies.org

How does Spiffy Stores protect your personal information?

Spiffy Stores is PCI compliant meaning that our servers and systems are monitored constantly to ensure all services provided by Spiffy Stores are as secure as they can be.

Spiffy Stores staff are aware that all personal information is sensitive and that it should be treated with due respect and confidentiality.

Spiffy Stores has procedures and controls in place to protect your information.

Children's Guidelines

Spiffy Stores requires that all account holders be 18 years of age or older. Children are not provided access to any Spiffy Stores services in which any personal data is collected beyond the collection of a visitor's IP address and session status.

If Spiffy Stores becomes aware that any child has accessed Spiffy Stores's non-publicly available web sites, the account through which the child has gained access will be terminated.

If you believe Spiffy Stores has collected any information from or about anyone under 18, please contact us immediately.

How to access, correct and update or delete your personal information

Upon your request, Spiffy Stores will provide access to your personal information that we hold (except in certain circumstances set out in the Privacy Act 1988 (Cth)). Spiffy Stores reserves the right to charge you an administration fee of $25 AUD for providing access to your personal information and will, of course, require some proof of your identity before providing information to you.

You may also request us to correct or delete the personal information that Spiffy Stores holds about you. If you do so and we are satisfied that, having regard to a purpose for which the information is held, the information is inaccurate, out-of-date, incomplete, irrelevant or misleading, Spiffy Stores will take such steps as are reasonable in the circumstances to correct or delete your personal information to ensure that, having regarding to the purpose for which it is held, the information is accurate, up-to-date, complete, relevant and not misleading.

To request access to the personal information that Spiffy Stores holds about you, or to update, correct or delete that personal information, please send your request to .

Complaints

If you wish to enquire or make a complaint about Privacy related issues please contact us directly at